Yes, you can return an item within 14 days of receiving it without giving a reason. The item must not have been used more than necessary to inspect it, just as you would in a regular store.
The following cannot be returned: personal care items with opened packaging or a broken protective seal (for example toothbrushes, epilators, shavers, headphones, cosmetics), perishable goods, opened audio or video recordings, software and game packages, and consumables (cartridges, toners, batteries, rechargeable batteries).
When receiving the item from the courier, please check the packaging right away. If the packaging is damaged, this must be recorded at the moment of acceptance. If the packaging is intact but defects or missing parts are discovered later, please contact us within 3 days.
Detailed information is available under Returns and right of withdrawal.