My order
Status, delivery, payment and documents in one place. You can make changes yourself and confirm each with a code from your e-mail.
Have an account? Log inNo access to your e-mail?
What you can do here
- See the status and the next step with a date
- Change the payment method and get the invoice at once
- Request another delivery method, address or day
- Download the invoice and delivery note
- Withdraw from the purchase within 14 days
When we ask for a code
- Signing in with e-mail: once, and you can remember this device for 30 days
- Before changes: payment, delivery, withdrawal, personal data
- Opening an order from our e-mail: no code is needed to view it
Questions about your order?
Write on WhatsApp or call +371 22059100 on working days 11:00-18:00 with your order number, or e-mail 1store@mercurius.lv.
See also: Delivery · Payment · Returns · Warranty · Installation · Recycling · Order status
